Healthy Balance Fitness Customer Service Charter
Healthy Balance Fitness is an award winning organisation dedicated to the continuous improvement of our programs and services. We’re committed to constantly strengthening our relationship with clients to motivate and empower you to achieve your fitness goals.
Our customer service charter is an expression of this passion and commitment.
What you can expect from us:
How you can help us:
You can contact us for enquiries, comments, questions or complaints:
Email response – within 48 hours during weekdays, office is closed during weekends. All legitimate emails are answered. If you don’t get a response please resend as your email probably didn’t reach us.
Telephone response – Within 24 hours during weekdays. Office is closed during weekends. Please leave a message and we’ll return your call on the Monday.